
Frequently Asked QuestionsFrequently Asked Questions

Frequently Asked Questions
Frequently Asked Questions
Questions Panel
QUESTION #1 What ages of children do you accept?
QUESTION #1 What ages of children do you accept?
- Answer: We accept children from 6 weeks to 12 years old. Our programs are tailored to each age group, from infants and toddlers to preschoolers and school-aged children.
QUESTION #2 What are your hours of operation?
QUESTION #2 What are your hours of operation?
- Answer: We are open Monday through Friday, from 7:30 AM to 6:00 PM. For families needing additional flexibility, we offer extended hours starting at 7:00 AM and until 6:30 PM for a small additional fee.
QUESTION #3 How does your waitlist work?
QUESTION #3 How does your waitlist work?
- Answer: Our waitlist operates on a first-come, first-served basis, with priority given to siblings of enrolled children. When a spot becomes available, we contact families on the waitlist in order of application date.
QUESTION #4 What are your tuition and fees?
QUESTION #4 What are your tuition and fees?
- Answer: Our tuition varies by program and schedule. All-inclusive rates cover meals, snacks, and enrichment activities. Please see our Pricing Guide for detailed information on tuition and any additional fees, or contact us directly to discuss pricing and payment options.
QUESTION #5 Are meals and snacks provided?
QUESTION #5 Are meals and snacks provided?
- Answer: Yes, we provide nutritious, balanced meals and snacks throughout the day, designed to meet the dietary needs of growing children. We also accommodate allergies and dietary restrictions with advance notice.
QUESTION #6 How does your daycare handle illnesses?
QUESTION #6 How does your daycare handle illnesses?
- Answer: If your child shows signs of illness, we ask that you keep them home until they are symptom-free for at least 24 hours. In the case of a contagious illness, we may require a doctor’s note to return. We prioritize health and safety by conducting regular sanitation and health checks.
QUESTION #7 Do you offer a curriculum for learning and development?
QUESTION #7 Do you offer a curriculum for learning and development?
- Answer: Yes, we offer a play-based, developmentally appropriate curriculum that focuses on social, emotional, cognitive, and physical growth. Through hands-on activities, storytelling, music, art, and outdoor play, we nurture each child’s curiosity and love for learning.
QUESTION #8 What qualifications do your staff members have?
QUESTION #8 What qualifications do your staff members have?
- Answer: All of our caregivers and teachers are highly qualified, with training in early childhood education and child development. Our team holds certifications in CPR and first aid, and we conduct ongoing professional development to ensure quality care.
QUESTION #9 How do you ensure safety and security?
QUESTION #9 How do you ensure safety and security?
- Answer: Safety is a top priority. Our facility is secured with restricted access, and we conduct regular safety drills, including fire and emergency preparedness. Our staff is trained in child safety protocols, and our facility is designed with childproofing measures to create a secure environment.
QUESTION #10 How will I know about my child’s progress?
QUESTION #10 How will I know about my child’s progress?
- Answer: We provide daily updates on your child’s activities, meals, and naps, as well as regular progress reports that cover developmental milestones. Parents can also reach out to teachers at any time to discuss their child’s growth and experience.
QUESTION #11 Can parents visit during the day?
QUESTION #11 Can parents visit during the day?
- Answer: Absolutely! Parents are welcome to visit their child during the day. We value open communication and family involvement, and you can schedule a visit to observe your child’s activities or check in with our staff.
QUESTION #12 Do you offer any discounts for siblings?
QUESTION #12 Do you offer any discounts for siblings?
- Answer: Yes, we offer a 10% discount for each additional sibling enrolled with us. We understand the importance of affordable, quality child care and work with families to make this possible.